Every successful business person will tell you that employees are the lifeblood of their organization. The employee experience will affect every aspect of your operations, impacting your customer relations, your bottom line, and your productivity rates. The term “employee experience” refers to every interaction your employees have with your business, from the moment they submit an application to the day they leave your organization. There are many ways to improve the employee experience to ensure that your company has the happiest, healthiest, and most engaged employees.
Create a Company Culture
Your company’s culture, values, and principles should guide every interaction an employee has with your organization. Your company values should form a narrative that is apparent from the moment a prospective employee makes contact with your company and continue once a staff member has left the team. There are many ways to instill a strong company culture within your organization. Write down your company’s values and principles to ensure that every new member of staff is aware of your framework. Hold employees accountable to your principle by rewarding those who embrace your values.
Offer Career Development
Career development opportunities have been found to offer many benefits both for the company and the employee. Members of staff who participate in work-based development programs report higher job satisfaction and organizational commitment. Social exchange theory can explain why career development is so valuable: development opportunities show an employee that the company values their long-term wellbeing and progression, therefore, the employee is then more likely exhibit behaviors that express loyalty and commitment to the organization.
Employee engagement is a concept that is used to describe the nature of the relationship between an organization and its employees. Engaged employees are more committed to the organization and its values, and are more enthusiastic about their work. An engaged employee is likely to work hard to further the company’s interests and reputation. Monitoring employee engagement is vital for those looking to improve the employee experience. There are many ways in which you can monitor employee engagement, such as regular face-to-face meetings or employee engagement software.
Pay Employees on Time
Positive mental wellbeing, employee experience, and employee retention rates are all hugely affected by payroll issues. Pay-slip mistakes and late payments are some of the most common causes of poor employee experience. With so much software on the market, there is no excuse for having payroll issues. A payroll mobile app will allow your employees to check leave entitlement, manage personal information, view pay slips, book holiday leave, photograph receipts, and submit expenses—all from their mobile.
Invest in Employee Wellness
Employee wellness can be subdivided into two categories—physical wellness and mental wellness. To improve employee physical wellness, companies can offer health and fitness programs, on-site gyms, health clinics, and provide healthy snacks. The investments made in employee mental wellness will reflect the organization and how they care about the specific needs of its employees.
Some classic examples of employee wellness investments for mental health include paid sick leave, paid parental leave, meditation sessions, access to a therapist or on-site child care. Research has found that investing in employee wellness is not only important for the employee experience, but that it actually yields tangible economic benefits for the organization.